Terms of Service
Terms and conditions for using our services
These Terms of Service ("Terms") govern your use of Easy Display's website, products, and services. By accessing or using our services, you agree to be bound by these Terms.
Last updated: June 15, 2025
Effective date: June 15, 2025
1. Definitions
- "Company" refers to Easy Display
- "Services" includes our website, ESL solutions, and digital services
- "User" means any person accessing our services
- "Customer" means users who purchase our products
- "ESL" refers to Electronic Shelf Labels
- "Content" includes text, images, software, and data
- "Account" means your registered user account
- "Agreement" means these Terms of Service
2. Acceptance of Terms
Agreement to Terms
By using our services, you confirm that:
- You are at least 18 years old or have legal capacity to enter contracts
- You represent a business entity if using our B2B services
- You have the authority to bind your organization to these terms
- You agree to comply with all applicable laws and regulations
3. Our Services
Electronic Shelf Labels
We provide ESL hardware, software, and related services including:
- Digital price tag displays in various sizes
- ESL management software and cloud platform
- Installation, training, and ongoing support
- System integration and customization services
Digital Services
Additional services we offer:
- Website development and digital marketing
- Custom software solutions
- Digital signage systems
- Technology consulting and support
4. User Responsibilities
You agree to:
- Provide accurate and complete information
- Maintain the security of your account credentials
- Use our services only for lawful purposes
- Respect intellectual property rights
- Comply with all applicable laws and regulations
- Not interfere with our systems or security
- Not attempt unauthorized access
- Not use services to harm others
- Report any security vulnerabilities
- Follow our usage guidelines and policies
5. Orders and Payments
Ordering Process
- Orders are subject to acceptance
- Prices are subject to change
- We reserve the right to refuse orders
- Delivery times are estimates
- Custom orders may have special terms
Payment Terms
- Payment due as specified in quotes
- We accept major credit cards and bank transfers
- Late payments may incur fees
- Disputed charges must be reported promptly
- All prices include applicable taxes
6. Intellectual Property
Our IP Rights
All content, software, designs, and technologies provided by Easy Display are protected by intellectual property laws. This includes:
- ESL software and firmware
- Website content and design
- Trademarks and brand elements
- Proprietary algorithms and processes
Your Content
When you provide content (such as product information for ESL displays), you:
- Retain ownership of your content
- Grant us license to use it for providing services
- Warrant that you have the right to use the content
- Agree we're not liable for your content
7. Warranties and Disclaimers
Our Warranties
- Hardware Warranty: ESL devices covered for 24 months against defects
- Service Level: 99.5% uptime for cloud services
- Support: Business hours technical support included
- Quality: Services performed with reasonable care and skill
Disclaimers
Except as expressly stated, our services are provided "AS IS" without warranties. We disclaim:
- Implied warranties of merchantability or fitness
- Warranties that services will be uninterrupted or error-free
- Responsibility for third-party integrations
- Guarantees of specific business results
8. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
- Our total liability is limited to the amount paid for services in the 12 months prior to the claim
- We are not liable for indirect, incidental, or consequential damages
- We are not liable for loss of profits, data, or business opportunities
- These limitations apply even if we have been advised of potential damages
Note: Some jurisdictions do not allow certain liability limitations, so these may not apply to you.
9. Indemnification
You agree to indemnify and hold Easy Display harmless from any claims, damages, or expenses arising from:
- Your use of our services
- Your violation of these Terms
- Your content or data
- Your violation of applicable laws
- Infringement of third-party rights
10. Termination
By You
You may terminate:
- Your account at any time
- Service agreements with proper notice
- Subject to contract terms
By Us
We may terminate for:
- Violation of Terms
- Non-payment
- Illegal activities
- Business reasons with notice
11. Dispute Resolution
Governing Law
These Terms are governed by the laws of England and Wales. Any disputes will be resolved in the courts of England and Wales.
Dispute Process
- Direct Resolution: Contact us first to resolve disputes informally
- Mediation: If needed, we'll attempt mediation through a neutral third party
- Legal Action: Court proceedings as a last resort
12. General Provisions
Modifications
We may update these Terms with notice. Continued use constitutes acceptance.
Severability
If any provision is invalid, the remainder remains in effect.
Entire Agreement
These Terms constitute the complete agreement between us.
Assignment
We may assign our rights. You may not assign without our consent.
13. Contact Information
For questions about these Terms, contact us:
Address
Easy Display
Legal Department
United Kingdom
Business Hours
Monday - Friday: 9:00 AM - 6:00 PM GMT
These Terms were last updated on June 15, 2025